Shipping policy

Shipping Policy

By Esther is committed to providing all customers with fast and reliable shipping. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times
By Esther strives to ship all orders within 24 to 48 hours after purchase confirmation. Once shipped, orders typically arrive within 5 to 14 business days. Delivery times may vary due to factors such as:

• Weather conditions
• Peak demand periods (e.g., holidays)
• Customs procedures (if applicable)

Free Shipping
At By Esther, you enjoy free shipping on all orders. Regardless of the order amount or your location, you will not pay any shipping fees. This is part of our commitment to making your shopping experience as smooth and appealing as possible.

Shipping Process
All By Esther orders are shipped directly from our supplier. This approach helps us reduce processing time and ensure that you receive your products as quickly as possible. It also allows us to conduct strict quality control on every shipped item.

Order Processing

• Once your order is placed, you will receive a confirmation email with all the details of your purchase.
• Orders are processed and shipped within 24 to 48 hours.
• When your order has shipped, you will receive an email with a tracking number so you can easily follow your package.

Order Tracking
By Esther provides tracking information for all orders. The tracking number sent via email allows you to follow the progress of your shipment on the carrier’s website. This way, you’ll know exactly where your package is and when to expect delivery.

Questions and Support
Do you have questions about your order or our shipping policy? Our customer service team is here to help! You can reach us at:

Email: info@byestherlondon.com
We aim to respond to all inquiries quickly and professionally.

Limitations and Exceptions
While we do our best to meet the estimated delivery times, unforeseen circumstances may occasionally cause delays. These may include:

• Customs clearance
• Severe weather conditions
• Force majeure events

By Esther is not responsible for such delays, but we appreciate your understanding and patience in these situations.

Conclusion
By Esther is dedicated to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For any questions or additional information, feel free to contact us at info@byestherlondon.com.